Nurturing Civil Society

by Designing and Implementing Creative Management Solutions


Kafferlin Strategies seeks a Pennsylvania where Penn’s “Holy Experiment” flourishes – one where small town communities thrive economically and socially.


We work to fulfil that vision by taking on the mission of designing, implementing and maintaining projects that local governments, authorities and related nonprofits don’t have the capacity to handle on their own.


Project Partners

We pride ourselves in being project partners, not just consultants. We thrive when given a problem to solve, and that doesn’t just mean coming up with a solution – it means implementing the solution.

Our team boasts a broad range of staff members and consultants to help you maximize your effectiveness.

Ben Kafferlin

Ben Kafferlin


Policy & Procedure Management

Strategic Planning, Design and Implementation

Community & Economic Development

County Government Management

814-313-1271 Ext: 1001

Nikki Kephart

Nikki Kephart


Marketing Planning & Implementation

Process Design & Verification

Nonprofit Management

814-313-1271 Ext. 1024

Lisa Hagberg

Lisa Hagberg

Senior Consultant

Accounting, Budgeting, Fiscal Policy

Team Building, Strategic Planning

Municipal Government Management

814-313-1271 Ext: 1059

Andrew Smith

Andrew Smith


Software Design & Coding

Website Development

IT Systems Administration

814-313-1271 Ext: 1043

Bobbi Jo Kafferlin

Bobbi Jo Kafferlin


Community & Economic Development Financing

Loan Management, Policies & Procedures

814-313-1271 Ext: 1061

Christine Matteson

Christine Matteson

Senior Consultant

Environmental Compliance

Grant Writing & Administration

814-313-1271 Ext: 1018

Christina Coder

Christina Coder


Grant Writing & Administration

Creative Writing


814-313-1271 Ext. 1060

Heidi Kafferlin

Heidi Kafferlin


Copy Writing & Editing


Event Planning & Implementation

814-313-1271 Ext: 1045

Cherish Benedict

Cherish Benedict



Contact Relationship Management



We offer several cloud-based software products, in addition to our client-specific services, such as grant writing, management coaching, and so much more!

Local Government

Counties, Municipalities & Authorities, in Pennsylvania


Community & Economic Development, Social Services

Social Enterprises

Double-bottom-line for-profits


Partner Organizations

We have a broad network of partner organizations we partner with to bring the most talented, capable options to the table. Some of those we choose to affiliate with most regularly are listed here, but just ask if there’s another affiliate you’d like to learn more about.



Just as benchmarks provided surveyors with a consistent placement to build upon, Kafferlin Strategies seeks to help organizations discover their full potential by benchmarking. We help clients understand themselves, recognize where they are in the landscape, set guidelines within which the organization can operate, and establish parameters of success. Only with an honest assessment do we have a sure foundation from which to build upon. That is to say, from our perspective, benchmarking is an integral part – even the first step – of strategic planning and implementation.

Lessons from Children and Gardeners

How Corrective and Preventative Action, Root Cause Analysis and Risk Analysis Work Together for Strong Businesses You’ve heard it many times. A child of about age 5 will perpetually ask “Why? Why? Why?” again and again. It’s kind of cute to observe and kind of...

How to Maintain Independence

“Revolution,” much less the American Revolution, should not be thought of as a one-off. There is a reason the root word is “revolve.” Like a rotating wheel, America is in constant, cyclical flux. Every generation experiences the friction, as we can see even by...

Being of Our Being

“We will not deny to any man either justice or right.” – Magna Carta, 1215 If you visit the National Archives in Washington, DC, you will find massive doors, impressive high ceilings, granite and marble, and (usually) a reverent ambiance. Inside the somber dark...

We Were Poor But Didn’t Know It

Charles Murray’s seminal work, Coming Apart, focused on the segregation of Caucasian Americans by income into zip codes. In many ways, Robert Putnam’s Our Kids: The American Dream in Crisis picks up where Murray’s work left off – measuring and evaluating social and...

Crisis Management

Last month, I had the distinct pleasure of speaking at the CCCA Allegheny Sectional. The title of the presentation was Damage Control: Communication Planning for Crisis Situations and the PDF is attached here.   Let’s say your organization suffers from property...

What Can a Risk Assessment Do? How About Increased Safety & Lower Costs

All too often in business, we allow the immediate to get in the way of the important. Every customer expects instant solutions, every quality issue demands an immediate response, and every supplier expects their payment to arrive yesterday. We get it. At the same...

Memento Mori

About this time last year, I had the opportunity to romp through England, Wales and Scotland. Exploring ancient abbeys and graveyards made me feel an odd kind of hiraeth—a Welsh term, fittingly, that refers to “a homesickness for a home to which you cannot return, a...

Aristotle for Entrepreneurs

Brandon Zaffini & Ben Kafferlin Today’s entrepreneur would benefit from an occasional history lesson. She would do well to heed the advice of ancient philosophers like Aristotle and Plato. Really. Consider the following from Aristotle, a theorist who was not...

Politics, Millennials, and the Promise of Christmas

One of Charles Dickens’ most beloved characters reforms his churlish ways only after confronting his past, present and future on the night of Christmas Eve. And though discomforting, we Americans would ourselves benefit from reflecting, like Scrooge, on our past and...


Learn More

Thank You!

Thank you for taking the time to look into our team. Please contact us to find out more about how we can help.

Consider contacting us about a free consultation – it’s a great way to get to know each other. We look forward to hearing from you.

We have had the opportunity to work with Kafferlin Strategies on several assignments. Two characteristics of their work have really impressed me – they are objective and effective!
Wayne Jackson

President, Country Manor Management Services

The Kafferlin Strategies team was a great assistant to us all. […] Separating fact from fiction, and uncovering the necessary details […] was no easy undertaking. That task was ably performed by our research team. Well done.
Rick Santorum

U.S. Senator, Presidential Candidate

Thanks to the persistent direction and planning of the Kafferlin Strategies team, my intricate vision is bearing fruit. We owe much to their organizational wherewithal, strategic know-how and academic expertise, as well as their ability to brand, market and promote my message most effectively.
Dr. John Diamond

Executive Director, Peacemakers Outreach

Working with Kafferlin Strategies has been a pleasure for me as I work to set up my non-profit organization. Their professionalism and attention to detail has presented me with options to help me implement my vision. The advice and suggestions that have been offered have been sound and very appropriate for the organization’s direction.
Lynne Mattioli

Executive Director, Rachel's Cry