Are you familiar with the struggles of deferred maintenance or the lack of funds to meet your capital needs? Does it feel like you’re always playing catch-up, pouring resources into maintaining equipment that’s at the end of its life? We specialize in helping you gain the financial footing necessary to stay ahead of your needs, ensuring you can invest wisely and avoid the cycle of constant repair and replacement.
Nicole Hemminger
Senior Consultant and Development Director
Nicole Hemminger
Bachelor of Science in Business, Marketing Management, Penn State University
Licensed Property and Casualty Insurance Agent; CCAP Academy for Excellence; CCAP Center for Excellence in County Leadership
"As I grew in the position, my love for serving my county also flourished. As a chief clerk, I was proud my work was benefiting the county I choose to live in and raise my family."
Nicole spent 20 years in restaurant management before she came across an ad for a Monday-through-Friday job at the county courthouse — and everything changed. What started as a schedule change turned into a real love for community service.
She went on to serve as Chief Clerk and County Administrator for Blair County for more than seven years, leading county operations. She also served as an elected tax collector and is a licensed insurance agent, giving her a broad perspective on both government and community needs.
A graduate of CCAP's Academy for Excellence in County Government and Center for Excellence in County Leadership, she served on the Pennsylvania Counties Risk Pool (PCoRP) Board, where she earned the Ron Shearer PCoRP Award for outstanding service. As Director of Development, she is the primary point of contact for new contracts and a key technical resource for management audits.
Outside the office, Nicole loves to travel, cook, and attend her children's sporting events. Nicole and her husband, Scott, have three children: Mitchell, who serves in the U.S. Coast Guard; Cohen, a student at Penn State; and Brooklyn, who is in high school.
Ben Kafferlin
Managing Partner
Ben Kafferlin
Master of Public Administration, Dordt University; Bachelor of Science in Economics, Ashland University; Bachelor of Arts in Political Science, Ashland University
Emergency Medical Technician; Rescue Technician; various fire and EMA certifications
Spring Creek Volunteer Fire Department; various local municipal and emergency service boards
"I believe local government is one of the most practical instruments for justice, mercy, and service to our neighbors, and I feel personally called to support communities in that work."
Ben’s work as a consultant is rooted in a belief that local government is one of the most direct ways to serve communities. His academic background in political philosophy and econometrics — later paired with a Master of Public Administration — reflects both his grounding use of data in decision-making. Previously, Ben served eight years as a full-time County Commissioner, most years as Chairman. During his tenure, he reformed county governance and financial management, strengthened regional emergency communications for first responders, and co-founded Innovault Coworking Co., which earned a Governor’s Excellence in Local Government Award. A Colson Fellow and Ashbrook Fellow, he has been deeply involved with the County Commissioners Association of Pennsylvania, completing both the Center for Excellence in Leadership and the Academy of Excellence. As Managing Partner, Ben helps set the overall direction, strategy, and culture of the company while working directly with client leaders on complex problem-solving and organizational decision-making.
Outside the office, Ben is an active volunteer with his local fire department and church. He also serves as a township constable and has served on many nonprofit boards. Ben, his wife, and two daughters live in rural Warren County, where they are active in their local church community and have a small orchard.
Email Ben
814-313-1271 ext. 1001
Nikki Kephart
Operations Director
Nikki Kephart
BA, Business Administration, Hannibal-LaGrange University; Master of Religion, Faith Baptist Bible Seminary
"From an early age, I was drawn to the business world for the strategy, problem-solving, and organization of it all."
Nikki has been part of Kafferlin Strategies for more than a decade. Before that, she worked in insurance sales and office management, then spent several years as the Marketing Director for a senior living facility before moving into the management side of the business. Along the way, she built experience in project management and quality management auditing. She now handles KaffStrat’s internal administration — payroll, accounts receivable, HR, project setup in Asana, and the day-to-day coordination that keeps information moving between partners, directors, and clients. Her goal is to step in wherever the partners need her so the team can focus on the work.
Outside the office, Nikki enjoys a good book, a long hike, and time with friends and family.
Email Nikki
814-313-1271 ext. 1024
Lisa Hagberg
Managing Partner
Lisa Hagberg
Bachelor’s in Accounting, Penn State Behrend
Certification in Priority-Based Budgeting, ICMA
180 Coaching Method
ICMA; GFOA;
Former: CASA of Warren County; Salvation Army of Warren; Warren General Hospital; Innovault Coworking
"I love how we get to care for communities through people."
Lisa transitioned from public accounting to local government, where she found her place working more directly with the communities she serves. She spent more than a decade as a municipal manager and three years as a County Director of Finance and Administration, where she oversaw a $20 million general fund and played a significant role in managing an $11 million Human Services budget. A professional auditor for more than 20 years, Lisa specializes in government fund accounting, cash management, and change management. As a Partner, she keeps a pulse on KaffStrat’s projects and outcomes, leading the interim management segment of the business and helping clients strengthen their financial operations.
Outside the office, Lisa is a traveler with a long bucket list of destinations still to see. When she is home, she enjoys long walks and reading outdoors.
Lisa and her husband, Eric, are empty nesters with four children and four grandchildren.
Email Lisa
814-313-1271 ext. 1059
Nicole Hemminger
Director of Development
Nicole Hemminger
Bachelor of Science in Business, Marketing Management, Penn State University
Licensed Property and Casualty Insurance Agent; CCAP Academy for Excellence; CCAP Center for Excellence in County Leadership
"As I grew in the position, my love for serving my county also flourished. As a chief clerk, I was proud my work was benefiting the county I choose to live in and raise my family."
Nicole spent 20 years in restaurant management before she came across an ad for a Monday-through-Friday job at the county courthouse — and everything changed. What started as a quest for a more desirable schedule as the Assistant County Administrator turned into a real love for community service. She went on to serve as Chief Clerk and County Administrator for Blair County leading county operations for more than seven years. She has also served as an elected tax collector and is a licensed insurance agent, giving her a broad perspective on both government and community needs. A graduate of both the County Commissioner’s Association Pennsylvania’s (CCAP) Academy for Excellence in County Government and the Center for Excellence in County Leadership, she served on the Pennsylvania Counties Risk Pool (PCoRP) Board, where she earned the Ron Shearer PCoRP Award for Outstanding Service as a Board Member and the Sherm Doebler PCORP Award for Outstanding Contributions to Blair County’s Risk Management Program. As Director of Development, she leads new partnership opportunities and brings technical expertise to improving how organizations operate.
Outside the office, Nicole loves to travel, cook, and attend her children’s sporting events.
Nicole and her husband, Scott, have three children: Mitchell, who serves in the U.S. Coast Guard; Cohen, a student at Penn State; and Brooklyn, who is in high school.
Email Nicole
814-313-1271 ext. 1092
Doug Kafferlin
Senior Consultant
Doug Kafferlin
Degree in Electrical Engineering, Penn State University; Financial Certification, University of Michigan
Laserfiche Gold Certification; Communities of Excellence (Baldrige Standards)
Doorkeepers Christian Outreach Center (Volunteer President/CEO)
Doug’s career has taken him from engineering and manufacturing leadership to helping local governments operate more efficiently. He served as CEO of a precision sheet metal fabricator and as head engineer for an electronics manufacturer before turning that operational experience toward the public sector. He now specializes in management audits for local governments, drawing on frameworks such as the Communities of Excellence model based on the Baldrige Standards for Excellence to evaluate and identify what’s working and where improvements can be made.
Doug’s commitment to community service is remarkable. He has served for years as the volunteer president and CEO of Doorkeepers Christian Outreach Center, and that same hands-on, service-first approach carries through in every engagement he takes on.
Outside the office, Doug enjoys spending time with his family, especially his grandchildren.
Doug and his wife live in Warren County and have three grown children.
Email Doug
814-313-1271 ext. 1058
Chelsea Puff
Program Director
Chelsea Puff
Master of Public Administration (Local Government Concentration), The Pennsylvania State University; BA, History, The Pennsylvania State University
Certificate in Public Sector Human Resources
"My goal is to do what I can to help communities, and the people serving them, thrive and reach their fullest potential."
During grad school, Chelsea accepted a position with State College Borough, and knew immediately she was in the right place. She enjoyed working on policies, processes, efficiencies, and most of all — communities.
With more than 18 years of experience in local government planning and administration, she has managed more than 50 strategic, comprehensive, and land-use planning projects across Pennsylvania. Her work has given her extensive knowledge of zoning and ordinance development and municipal- and county-focused projects and programs.
This knowledge supports her most recent efforts as well: developing municipal services, drafting and coordinating the collection and workflow of content for Strategic Management Program Plans (STMP), providing content for human resources, and helping to formulate the Compensation Analysis services.
Outside the office, Chelsea is a voracious reader who rarely goes anywhere without her Kindle. She is also her children’s biggest cheerleader, frequently found at soccer games, swim meets, lessons, wrestling matches, and band performances.
Chelsea and her husband have three sons.
Email Chelsea
814-313-1271 ext. 1083
Jeff Davidek
Senior Consultant & Strategic Advisor
Jeff Davidek
BA, Economics, Allegheny College
Vice-Chairman, Advantage Credit Counseling Service, Inc. (Chair, Investment Committee); Past-President, Pennsylvania Business Education Association; Part-time Faculty, Grove City College – Winklevoss School of Business
"There is something new to learn each day. I also think the industry tends to overcomplicate and confuse, presenting a great opportunity to help others cut through the noise."
Jeff has always been drawn to finance because it touches everything — technology, medicine, culture, politics, and economics. Over a 25-year career, he has worked at Deutsche Bank, top-tier real estate investment firms, and C.S. McKee, where he served as a senior vice president and partner managing portfolios worth more than $1.5 billion, including work with many Pennsylvania counties. A recognized pension expert, he advises on the health of public funds, investment policy, portfolio construction, and fiduciary standards. He co-founded Troutwood, a fintech company out of Carnegie Mellon University focused on making financial knowledge more accessible. Jeff also serves as a Strategic Advisor to CiviLink.
Outside the office, Jeff is a musician who enjoys playing guitar and bass, often making music with his daughter and friends. He also teaches financial planning as part-time faculty at Grove City College.
Jeff lives in Pittsburgh with his wife, Diana, their three children, and a mischievous golden retriever.
Email Jeff
814-313-1271 ext. 1074
Seth Higgins
Senior Consultant
Seth Higgins
Master’s in Public Affairs, Brown University; BS in Business (Supply Chain Management and Business Information Systems), University of Pittsburgh
"I’ve long been interested in government since it involves unique problem sets and outputs not found in the private sector."
Seth is a U.S. Air Force veteran who was drawn to government work because of the problem sets it presents — challenges you don’t find in the private sector. He built his experience as Chief Clerk of Elk County, where he led the distribution of $2.7 million in CARES Act relief to more than 300 businesses and nonprofits, implemented pension fund reforms, and negotiated fiscally responsible union contracts. Earlier, he served as a City Councilman for St. Marys, where he helped close a budget shortfall and implement zoning reforms. He has also provided consulting support to state and local governments across the country on federal recovery programs, subrecipient risk assessments, and grant compliance. Today, he conducts financial analyses and management reviews for the STMP portfolio.
Outside the office, Seth enjoys visiting friends and exploring Philly’s evolving dining scene.
Email Seth
814-313-1271 ext. 1086
Chris Matteson
Senior Consultant
Chris Matteson
BS, Business Management with a minor in Economics, Penn State University
Google Project Management Professional Certificate; Grant Writing Certification, Penn State University
Treasurer, Doorkeepers Christian Outreach; Penn State Alumni Association; Music Director, Emmanuel Episcopal Church
"I like rolling up my sleeves, working through the details, and finding solutions—because, as Robert Frost said, ‘the best way out is always through."
Chris’s path to grant management grew out of more than 30 years in environmental consulting, where she came to see how important funding is for community growth. She spent those years specializing in regulatory compliance, permitting, and environmental reporting — work that built the technical writing, project management, and analytical skills she relies on today. She often fills a “special teams” role at KaffStrat, stepping in to handle unusual or complex projects that call for clear documentation and organized processes. A certified project manager, she keeps client efforts on track and ready to move forward smoothly.
Outside the office, Chris enjoys creative and historical pursuits, including jewelry sculpting and genealogy research. She also serves as the music director at her church.
Chris enjoys quiet time at home with her husband and their two cats.
Email Chris
814-313-1271 ext. 1018
Kerri Boozer
Account Manager
Kerri Boozer
"My career goal is to work in roles where I can make a meaningful impact while finding genuine fulfillment in what I do."
Kerri discovered her interest in the financial side of business while working in property management. It grew when she began helping individuals with intellectual disabilities manage their personal finances — work she describes as a joy, and which deepened her commitment to the field. That path led to a 25-year career in financial leadership, including 15 years as CFO of a large nonprofit, where she oversaw multimillion-dollar budgets and managed multiple funding streams. Now, as an Account Manager, Kerri works with local governments to strengthen their financial systems, implement internal controls, and develop fiscal practices that stand the test of time.
Outside the office, Kerri treasures life’s quieter moments — a morning coffee, watching her children grow, or catching a sunrise from the hot tub.
Email Kerri
814-313-1271 ext. 1099
Maryann Menanno
Senior Consultant
Maryann Menanno
Master’s, Communication, Edinboro University; Bachelor’s, Biology, Edinboro University; Minor, Political Science, Edinboro University
Conflict Management
Meadville Medical Center Corporate Board of Directors; Ohio Regional Water Resources Advisory Committee
“I became especially interested in helping communities build strong leadership pipelines and governance structures that position municipalities for long-term success.”
Maryann’s career in local government took her into executive recruitment and municipal governance consulting. She is now the City Manager of Meadville, where she oversees city operations, leads financial planning, and implements council policies.
Previously, she was the Director of Community Development and City Clerk for the City of Meadville. She also worked as an ORISE Fellow with the U.S. Environmental Protection Agency, where she supported environmental health programs and federal grant initiatives.
At KaffStrat, she leads executive recruitment, reviews governance structures, and conducts city manager searches, helping communities find the right leaders and establish long-term governance practices.
Outside the office, Maryann loves discovering independently owned restaurants and relaxing over a good meal — especially anything Italian — with friends and family.
Email Shawn
814-313-1271 ext. 1077
Shawn Arbaugh
Senior Consultant
Shawn Arbaugh
Master’s, Public Administration (summa cum laude), Kutztown University; Bachelor’s, Environmental Resource Management, Keystone College; Master’s in progress, Clinical Mental Health Counseling, Liberty University
Clearfield / Jefferson County Airport Authority
"My career goal is to serve others with integrity, compassion, and strong moral leadership."
Shawn’s career and commitment to serving others began in the U.S. Army during Operation Iraqi Freedom and later during his 10 years in management with the Pennsylvania Department of Environmental Protection. He earned his Master of Public Administration and went on to manage three Pennsylvania municipalities: South Londonderry Township, Bethel Park, and Sandy Township. Shawn was the City Manager for DuBois and the Business Administrator for Brookville Area School District. He led teams across finance, public works, and community development. He brings this experience to his role at KaffStrat, where he supports boroughs, townships, and clients through the STMP program.
Outside the office, Shawn loves spending time outdoors, hiking, running, and camping. He also spends as much time as he can playing sports with his children.
Shawn and his wife have four boys who keep life fun and interesting.
Email Shawn
814-313-1271 ext. 1077
Joe Mitchell
Senior Consultant
Joe Mitchell
BA, Economics, Bucknell University
Emergency Medical Technician; Firefighter 2; Fire Instructor 2
PA State Fire Commissioner Advisory Board; Amserv Dusan Ambulance Board; DuBois Area Economic Development Board; Local Emergency Planning Commission; Central Pennsylvania Development Corporation
"I took the opportunities as they were presented to me, and they’ve led me to where I am today."
Joe is a self-described utility player who enjoys building spreadsheets and digging into data to help organizations get where they need to go. With 19 years of experience in the public sector, he has directed multimillion-dollar grant programs and held roles as Executive Director of the DuBois Redevelopment Authority, IT Director, and Deputy Director of Clearfield County Emergency Management. A longtime firefighter and Current Fire Chief for the City of DuBois, he pairs emergency services experience with administrative know-how, particularly when it comes to financial modeling and data analysis for the STMP program.
Outside the office, Joe loves spending time outdoors and can often be found cheering on his children at their sporting events.
Joe and his wife, Jennie, have two children, Austin and Kendra.
Email Joe
814-313-1271 ext. 1095
Jasson Urey
Municipal Government Specialist
Jasson Urey
Bachelor of Business Management, LeTourneau University; Associate’s in Specialized Technology, Pittsburgh Institute of Aeronautics
NIMS 100, 200, 300, 400, and 700; Pennsylvania Municipal Administration
APMM; ICMA
"My career goal is to always leave a place better than how I found it."
Jasson decided early on that he wanted to show his children how to get involved and make a difference rather than sit on the sidelines. His career has taken him from retail management and a supervisory role at US Airways to serving as Town Manager for Greenville since 2012. Under his leadership, Greenville completed the ACT 47 recovery process in 2023, implementing a stormwater utility, fire service fee, Home Rule Charter, and a Redevelopment Authority. He also oversaw the sale of the town’s struggling wastewater system, positioning Greenville for long-term fiscal stability. He now uses that experience to assist KaffStrat with peer reviews, financial analysis, and research on Home Rule.
Outside the office, Jasson is an avid camper who enjoys spending his downtime outdoors with friends and family.
Jasson and his wife have been married for 25 years and have two children.
Email Jasson
814-313-1271 ext. 1089
Heidi Ekey
Content Development Specialist
Heidi Ekey
BA, Public Relations with a minor in writing, University of Pittsburgh (cum laude, with honors in English)
• Certified GURU Email Specialist
• ANA Certifications: Multicultural Marketing Strategy; Customer-Centric Marketing; Art and Science of Brand Building; Creative Copywriting
Sigma Tau Delta
"Writing, branding, and creating are integral to who I am. When it has a positive impact, you feel it, and I’ve made that my goal for every project — regardless of the objective."
Heidi has been drawn to how ads and stories connect people since childhood and always preferred watching commercials over TV shows. It’s fitting that her career is centered on communication, marketing, and strategy. While the industries she serves have varied, her work is defined by a commitment to clarity and impact, from her time as Director of Workforce Development to her most recent role as a Copywriter for Marriott Vacations Worldwide.
At Kafferlin Strategies, she focuses on refining Strategic Management Planning (STMP) reports and helps with CiviLink's brand and marketing initiatives.
Heidi has also participated in and led community-focused initiatives, including raising $80,000 to build a free public fitness park.
Outside the office, Heidi and her husband, Dana, are incurable tennis enthusiasts, and empty nesters to two sons who share her appreciation for creativity and language.
Email Heidi
814-313-1271 ext. 1097
Andrew Smith
Lead Software Developer
Andrew Smith
High School Diploma, Calvary Chapel Academy
"When I first learned to program, it was so completely natural and exciting. Ever since, I always dreamed of doing it for my job."
Andrew has been drawn to math and logic since he was a kid. When he first learned to program, it felt completely natural, and he knew he wanted to build software for a living. His career has spanned web development, graphic design, photography, videography, and three years of teaching computer science at a private school. He now serves as a Lead Developer for CiviLink, focused on creating scalable software to help governments work more efficiently. He also tends to be KaffStrat’s go-to for technical odds and ends — website builds, hardware repair, photo and video shoots.
Outside the office, Andrew enjoys developing games in the Godot engine. He also loves hiking and long walks in the woods.
Email Andrew
814-313-1271 ext. 1043
Brian K. Zeybel
Law Enforcement Specialist
Brian K. Zeybel
High School Diploma, Brentwood High School
Numerous certifications for Firearms Instruction; Professional Polygraph Examiner
"Always wanted to help solve problems."
Brian has spent more than three decades in public safety and problem-solving. He spent 25 years with the Pennsylvania State Police, serving as a crime detective, professional interrogator, and polygraph examiner. He finished his PSP career as a Corporal, where he supervised, trained, and qualified Troopers in firearms, evidence collection, crime scene protocol, and interview and interrogation techniques. He later served as the Warren County Chief County Detective and was elected as the Warren County Sheriff. He now puts that field experience to work for KaffStrat, evaluating law enforcement operations and consulting on policies and procedures for departments that carry badges and guns — including Sheriff’s Offices, county jails, probation departments, and district attorneys’ offices.
Outside the office, Brian is happiest outdoors, whether he is hunting, fishing, or working on carpentry and woodworking projects.
Email Brian
814-313-1271 ext. 1079
Lisa Schaefer
Senior Consultant
Lisa Schaefer
MPA, Public Administration, Shippensburg University; BA, English (Communications), Lebanon Valley College
Certified Association Executive (CAE); Certified Public Manager (CPM)
Dauphin County Planning Commission
"I saw how often good people were asked to lead complex organizations without the tools or support they needed."
Lisa spent years working in and alongside county and municipal governments, watching good people try to lead complex organizations without the tools or support they needed. That experience turned her attention toward leadership development and governance. Over more than two decades, she has worked with local governments and the associations that support them, helping organizations work through day-to-day operational and policy challenges. At KaffStrat, she takes a lead role in STMP projects and training initiatives, with a focus on governance, leadership, and how local governments are structured and led.
Outside the office, Lisa serves on the Dauphin County Planning Commission and stays involved in efforts to strengthen public-sector leadership across the Commonwealth.
Reilly Enlow
Fund Accounting Specialist
Reilly Enlow
Master’s, Business Administration & Accounting, Bellevue University; BS, Business Administration & Accounting, Jamestown Business College
Xero Advisor
"There are clear, defined rules in accounting, which leave less room for error and interpretation. I took an accounting class in high school, and I enjoyed most aspects of it."
Reilly was drawn to accounting because of its clear, defined rules — where logic and accuracy matter most. She took an accounting class in high school and has been building on it ever since, with budgeting, general ledger maintenance, and auditing among her favorites. Since starting in local government in 2020, she has focused on the complexities of fund accounting. She manages bookkeeping for clients and works closely with budgets and charts of accounts for STMP projects.
Outside the office, Reilly loves anything involving the outdoors and spending time with her children. When she isn’t outside, she’s likely catching up on a good book on her Kindle.
Email Reilly
814-313-1271 ext. 1063
Andrii Horban
Lead Software Developer
Andrii Horban
Master’s degree, Software Engineering, State University of Telecommunications, Kyiv, Ukraine
Creatio Developer Certification (Advanced level)
"I like the process of finding and implementing interesting ideas to create something new."
Andrii’s career started when he picked up a programming book out of curiosity and realized he had found what he wanted to do. His hobby became his profession. With a master’s degree in Software Engineering and design talents, he combines technical skills with his understanding of the user experience in product development. He also spent many years as a designer, an independent developer, and eventually joined a large international company where he contributed to the growth of the team, improved development practices, introduced new technologies, and helped drive product development that supported the company’s growth and increased profitability. He now leads the design and feature implementation for the CiviDocs platform, working to improve how the software is built and maintained.
Outside the office, Andrii enjoys fishing, hiking, flying drones for aerial photography, and board games. He and his family love to travel together.
Andrii and his wife, Yana, have two children, Nick and Maria, who — he says — are not always well-behaved but certainly make life more interesting.
Email Andrii
814-313-1271 ext. 1071
Kelsey Pohlig
Data Analysis Specialist
Kelsey Pohlig
MS, Quantitative Economics, University of Pittsburgh; BA, Economics, University of Pittsburgh; BA, Political Science, University of Pittsburgh
Associate Data Scientist in Python
Adjunct Instructor, Slippery Rock University
"Through my studies, I began to see how data can help local governments better understand their communities, allocate resources, and make more informed policy decisions."
Kelsey’s career grew out of two interests: a love for local government and a knack for statistics. She uses data to help governments better understand their communities and make informed policy decisions. Working with tools like R, Python, Google Sheets, and GIS, she builds public-sector datasets from the ground up — collecting, cleaning, and structuring government and fiscal data into usable databases that turn raw numbers into useful insights and projections.
Outside the office, Kelsey is a fan of live music.
Email Kelsey
814-313-1271 ext. 1084
Robert Keth
Associate
Robert Keth
BS, Business Administration, Robert Morris University
"I had a football coach who was also a mentor to me, and he was an accountant. After many long car and bus rides filled with conversations about careers, I knew this was what I wanted to do."
Robert knew from a young age that he would work with numbers. After graduating in 2025, he joined KaffStrat to put his analytical skills to use. He currently focuses on researching and benchmarking county fee structures across Western Pennsylvania, helping clients use data to make better-informed decisions. He also holds a full-time position with Jefferson County, which gives him firsthand insight into the local government operations he supports through his work at KaffStrat.
Outside the office, Robert loves being active outdoors, particularly when it involves swimming or a round of golf.
Email Robert
814-313-1271 ext. 1096
MaKenna McCall
Associate
MaKenna McCall
Accounting Certificate (in progress), Northern Pennsylvania Regional College
"My career goal is to learn as much as possible and excel in my life."
MaKenna joined KaffStrat with a goal to learn as much as she can and grow in her career. She was originally brought on while helping digitize files for a local city and township, and she now provides administrative support across the team. Her work includes document organization, bookkeeping, and high-volume file digitization, helping keep information organized and easy to access for both internal and client projects. She is currently working toward an accounting certificate.
Outside the office, MaKenna enjoys spending time with friends and family.
MaKenna describes her family as extremely supportive and loving, and she feels blessed to have them.
Email MaKenna
814-313-1271 ext. 1094
Kafferlin Strategies… provided interim management services and not only did they apply for numerous grants—half a dozen from Pennsylvania and an equal number from federal sources—but they also significantly improved our accounting processes. Their leadership in strategic planning and their adept representation of our organization were very helpful. Ben was a turn-key solution for us, bringing deep knowledge of management and local government operations. At the same time, their team-based approach meant they had a bench of specialized consultants in grant writing, fund accounting, development finance, and technology, as needed. We benefited from specialized skills without the overhead of a larger permanent team. I found the collaboration not just effective but transformative.
I was thoroughly impressed by Ben and Lisa’s unwavering commitment and willingness to drop everything to assist me. Their deep expertise in restructuring and applying organizational theory proved to be both practically and tactically invaluable. They skillfully navigated complex interpersonal dynamics with a fresh and innovative approach. Ben and Lisa developed iterative scenarios for board action that greatly facilitated the achievement of our long-term goals.
We partner with CiviLink to give you access to our assessment inspired by the Baldrige Excellence Framework, specially tailored for Pennsylvania local governments.
