Benchmarking

Benchmarking

Hidden throughout the world are many reminders of truth. These points of contact with unchanging facts help to establish order in an otherwise chaotic world.  Interestingly enough, there is an entire network of these tokens of truth across the world – and yet they are...
Lessons from Children and Gardeners

Lessons from Children and Gardeners

How Corrective and Preventative Action, Root Cause Analysis and Risk Analysis Work Together for Strong Businesses You’ve heard it many times. A child of about age 5 will perpetually ask “Why? Why? Why?” again and again. It’s kind of cute to observe and kind of...
How to Maintain Independence

How to Maintain Independence

“Revolution,” much less the American Revolution, should not be thought of as a one-off. There is a reason the root word is “revolve.” Like a rotating wheel, America is in constant, cyclical flux. Every generation experiences the friction, as we can see even by...
Being of Our Being

Being of Our Being

“We will not deny to any man either justice or right.” – Magna Carta, 1215 If you visit the National Archives in Washington, DC, you will find massive doors, impressive high ceilings, granite and marble, and (usually) a reverent ambiance. Inside the somber dark...
We Were Poor But Didn’t Know It

We Were Poor But Didn’t Know It

Charles Murray’s seminal work, Coming Apart, focused on the segregation of Caucasian Americans by income into zip codes. In many ways, Robert Putnam’s Our Kids: The American Dream in Crisis picks up where Murray’s work left off – measuring and evaluating social and...
Crisis Management

Crisis Management

Last month, I had the distinct pleasure of speaking at the CCCA Allegheny Sectional. The title of the presentation was Damage Control: Communication Planning for Crisis Situations and the PDF is attached here.   Let’s say your organization suffers from property...